Feel free to contact us using live chat to the left, the form below, by email, or our toll-free number.

Returns
Root Four Imagination is pleased to offer a no-risk, 30-day money back guarantee. If for any reason you are not completely satisfied with your purchase, you may return it within the first thirty (30) days for a full refund; no questions asked!

Defective Products
Unless otherwise specified, Root Four Imagination will gladly accept defective products within one year of the original invoice date. At Root Four Imagination’s sole discretion, we will ship a replacement product, or we may repair the item and return it to you.

To Arrange for a Return
Please call Root Four Imagination’s Customer Service toll free at 1-866-302-0054 for a Return Materials Authorization (RMA) Number. Returns will not be accepted at our warehouse without a valid RMA number. RMA numbers will expire after 30 days. Any return we receive without an RMA number will be documented and returned to you.